When it comes to working with a roofing contractor, trust is a critical component. After all, you are entrusting this person with the component that protects your home and family.
If you are looking for a trustworthy roofer, there are several indicators that you can look for.
1. Reputation
A trustworthy roofing service should be able to show you that they have previous customers who can offer references. A reputable roofer will also be willing to give you an in-depth inspection of your home and provide an honest assessment of the condition of your current roof.
Ensure that the roofer has adequate insurance coverage. Too many homeowner complaints have been received about contractors that take your insurance claims money and disappear.
A legitimate roofer will always provide you with a written estimate upfront. It should contain a detailed breakdown of the work and costs to be completed. If a roofing contractor does not have this, then you should look elsewhere.
2. Experience
A roof replacement is a big investment, so it’s important to find roofing contractors that are honest and dependable. You can tell this by their customer service they will always put you first and treat you with respect throughout the project.
Look for a local roofing company that has been around for years and has an established presence in the industry. This means they have accumulated experience over time and are familiar with various roofing techniques and safety protocols.
They should also be able to provide references of previous customers that can speak to their skills and reliability. Also, ensure they have the right licensing and permits to operate as a business in your area.
3. Customer Reviews
A roofing company’s online reviews can make or break their reputation. A positive review on Google, Facebook, and Yelp can generate a lot of goodwill for a business.
Honest roofing contractors will also cite testimonials from satisfied customers on their website and in their advertising. Referrals from friends and family can also be a great indicator of quality work.
A reliable contractor will provide a written estimate for the job up-front, detailing all costs and materials. They will then follow through with a timeline and communicate with you throughout the process. They will also offer a warranty to ensure your new roof is protected.
4. Warranties
One of the best ways to tell if a roofing company is trustworthy is to look at their warranty coverage. A trustworthy roofer will offer comprehensive warranties that cover both materials and labor.
Manufacturer warranties are included with most roofing material purchases and can last a few years or decades. A workmanship warranty covers installation errors and other issues and may be offered for up to ten years.
A reputable roofing contractor prioritizes safety and follows strict protocols. They also ensure their crew has the appropriate training and equipment to work safely on rooftops. They will also be transparent and honest about their pricing, communication, and contract terms.
5. Communication
A reliable roofing contractor will always be easy to reach. Whether it’s through phone, email or text they provide a consistent channel for communication with their customers.
They Ask for Recommendations and Read Reviews
A trustworthy roofing service will seek out recommendations from friends and family, as well as review online customer testimonials. This will help you find the best fit for your project.
They Carry Out Thorough Inspections
A reputable roofing company will carry out a thorough inspection of your roof and attic before starting work on your property. This is a great way to assess the condition of your roof and give you peace of mind.
6. Competitive Pricing
A roofing contractor should offer competitive pricing policies, since a new roof is one of the biggest investments homeowners will make. A reliable company will work with their customers to ensure that the costs of the project meet their budgets, including offering financing options.
Honest contractors also provide warranties that guarantee the quality of their work. Moreover, they will match or beat competitors’ prices for the same materials and services.